If you sell products for a living， you’re going to lose-And that’s just how it is.
We know if we sell products for a living，We’re going to lose.
What we sell is “product + service”. It’s always easy said than done.
I’ve said a lot. Now please allow me to show you what we’ve done.
Customer: A buyer from Europe
The customer don’t want to get claims more than 1% although we opened credit note for all the defective ones.
Result:
| year | Claim Rates |
| 2020 | 2.8‰ |
| 2021 | 1.58‰ |
| 2022 | 1.98‰ |
After production manager 100% inspected ready goods, our QC inspected all garments 100% before delivery AGAIN.
Lancy Chia
Co-Founder
205-A, ZhongYi Building, #59 YueHu Rd, WuZhong District, Suzhou City, JiangSu Province,China
0086 17315563081
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